Support

Answers to the common questions. Still stuck? We reply to every email.

Email us: [email protected]
Please include your iOS version and iPhone model.

Using CloakwireX

How do I start protecting my phone?

Open CloakwireX and tap Protect me. While the app is open it watches the air around you and your connection, and warns you if something turns hostile. Tap Check for trackers to run a sweep right now. One honest limit: iOS pauses the app a few seconds after you switch away, so it only watches while it's on screen — open it again whenever you want a check.

What does “Lock everything down” do?

It's a one‑tap kill switch that runs on the phone itself. It drops all internet traffic, so a compromised app, a remote‑access tool (AnyDesk, Splashtop and the like) or anything leaking your data loses its connection instantly. It connects to no server. Your calls and texts still work; app data stays cut until you lift the lockdown. While it's on, scans and browsing won't work — that's by design. A safety timer lifts the lockdown about 30 minutes after you leave the app, so your phone is never stranded.

It says my screen is being recorded or shared. What does that mean?

iOS reports when the screen is being captured — a screen recording, AirPlay mirroring, or a remote‑access/monitoring app broadcasting it. If you didn't start it, tap Lock everything down and hang up on anyone who asked you to install something. To remove an app you don't recognize, hold its icon on the Home Screen and choose Remove App, or go to Settings → General → iPhone Storage and delete it from there.

Does it cost anything?

Protect me, the lockdown, the tracker check and the scam screen are free. The deeper tools — Nearby devices, Network scan, the Sensor and the rest of Details — unlock with a one‑time $9.99 purchase after a 3‑day free trial. No subscription and no account: Apple handles the purchase, we never see your card, and Restore purchase brings it back on a new phone with the same Apple Account.

Why does it need Location just to show my Wi‑Fi name?

That's an Apple rule: iOS only reveals the current Wi‑Fi network name to an app that has (precise) location access. CloakwireX uses it only to display your Wi‑Fi name — it never records or sends your location.

Why does it need Bluetooth?

To listen for nearby Bluetooth advertisements and detect trackers (AirTags, Tile, SmartTag) that may be following you. The app only listens; it connects to a device only if you tap “Identify.”

The Sensor (nearby Wi‑Fi)

Why can't the app list nearby Wi‑Fi networks?

iOS blocks all App Store apps from scanning nearby Wi‑Fi networks. To see them, run the free CloakwireX Sensor — a small program for Windows, Mac or Linux — on a computer on the same network, then pair your phone: Details → Nearby Wi‑Fi (Sensor) → Add Sensor. It also fills in device addresses your phone can't see. Get the Sensor →

Wi‑Fi names show blank on the Sensor.

On a Mac, macOS keeps Wi‑Fi names away from scripts, and recent versions block the scan entirely, so the Mac Sensor may list few or no networks. The device list still works. For the full nearby‑Wi‑Fi view, run the Sensor on a Windows or Linux computer. On Linux it needs NetworkManager (nmcli), which Ubuntu, Fedora and Mint include.

Honest limits

Can it detect a fake cell tower (Stingray)?

No app on iOS can — Apple gives apps no access to the cellular baseband. CloakwireX does watch for a forced 2G/3G downgrade, which is a related warning sign, but full IMSI‑catcher detection isn't possible on iPhone.

Can it block NFC, Bluetooth, or Apple Pay?

No app can switch those radios off, and no app can block Apple Pay. Apple Pay does ask for Face ID or your passcode before it pays, which is a strong protection — but nothing is perfect, so treat a surprise payment prompt as a warning sign. Turn Bluetooth off from Control Center if you're worried; a blocking sleeve helps for physical cards.

Is my data sent anywhere?

Not by the app. CloakwireX has no account and no servers of ours; everything runs on your device. This website uses Cloudflare's cookie‑free page‑view count and Google Fonts, and that's all. See our Privacy Policy.